Careers with SERVPRO of South Arlington
SERVPRO® of South Arlington is a great place to work and it shows. Our staff loves coming to work everyday to help our customers mitigate damage that is due to water, fire, and mold. Our team members take pride in the ongoing training programs SERVPRO® corporate offers and the plethora of certificate courses offered by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) all covered by our owner, Shannon Wilson. Shannon is always looking for positive, motivated, and eager-to-learn people to join our team. SERVPRO® requires our production team to have a valid driver's license and a thirst for knowledge. We look forward to working with you soon!
Current Open Positions
Below are the current careers SERVPRO of South Arlington has available at this time.
What to do
If you would like to apply to any of the open positions, please send your resume to email@example.com.
Primary Role: Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties such as drafting correspondence, filing and creating reports.
Results Expected: All administrative work is processed and documented accurately and timely. Customers, COIs (Center of Influence), Production Team, Marketing Reps/ Estimators and the Office Manager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed as assigned.
Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.
Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.
Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.
Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.